Privacy Policy

Welcome to Med Admission Expert ("Company", "we", "our", or "us"). This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website or use our MBBS admission counseling services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of data:

• Identity Data: Full name, date of birth, NEET roll number and score, category (General/OBC/SC/ST), and state of domicile.
• Contact Data: Mobile number, WhatsApp number, email address, and residential address.
• Academic Data: Class 12 percentage, school board, preferred colleges, and past admission history shared voluntarily.
• Technical Data: IP address, browser type, device type, session duration, and pages visited (collected automatically via analytics tools).
• Communication Data: Records of your calls, WhatsApp messages, and form submissions for quality assurance purposes.

2. How We Use Your Information

We use your data strictly for:

• Responding to counseling inquiries and providing admission guidance
• Sending time-sensitive counseling round alerts via SMS and WhatsApp
• Preparing personalized college recommendation reports
• Improving our website content and user experience analytics
• Communicating updates, notices, and promotions (opt-out available)

3. Cookies & Tracking Technologies

Our website uses cookies for essential session management, analytics (Google Analytics), and user preference storage. You may disable cookies through your browser settings, though some features may not function correctly. We do not use third-party advertising cookies or retargeting pixels.

4. Data Retention

We retain personal data for a maximum of 3 years from the last interaction or as required by applicable Indian law. Academic session inquiry data (NEET scorecard, category) is deleted or anonymized after the admission cycle ends unless you remain an active client.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, restricted staff access to sensitive data, and regular security audits. However, no internet transmission is 100% secure. We encourage users not to share more personal data than is required for counseling purposes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to external portals such as NTA, MCC, KEA, university websites, and government portals. We have no control over the privacy practices of those sites and recommend reviewing their privacy policies independently.

8. Contact Us About Privacy

For any privacy-related requests or concerns, please contact: